|Organisation||London Borough of Hackney|
|Collaboration Level||Share Ideas|
|Budget||£50K > £100k|
|Key Contact||Lindsay Coulson|
|Phase start||12 March 2018|
|Phase Estimated end||22 June 2018|
Businesses interact with many council services which typically are not connected, each seeing a dissonant and fragmented overview of businesses in the borough. We developed a prototype Business Index which ingests data from our major systems and reference datasets. The prototype exchanges data with Hackney’s LLPG as arbiter of trading names associated with premises. Data is periodically refreshed manually, producing a static ‘read only’ dataset for Qlik analytics. We need the Business Index to operate as a live dynamic master index, supplying “golden” records for real-time authentication of appropriate business transactions. Businesses typically transact using more than one identifier, such as incorporated name, other trading name or names of owners or agents associated of the business. Such identities are not recorded consistently across our systems. Identifiers may be recorded separately or in some combination. Transactions are currently handled individually by the council, fragmenting the experience for businesses and increasing inefficiency. A master dataset of businesses would facilitate the council pursuing a joined-up approach and authenticate appropriate transactions online.